Chapter I  Quality concept

1.1Company Mission

Promote balanced production to ensure safety and order; adhere to the principle of production safety with both hands and both hands.

1.2Corporate Vision

Working hard and developing together with partners, expanding market share, enjoying a high reputation in the industry, and maintaining annual sales10%-30%Incremental.

1.3Corporate Values

Innovation, integration and win-win

Constantly innovate, keep up with the pace of the times, seize development opportunities in the market, continue to expand and grow in the development, and gain a firm foothold in the fierce competition in the market. Unite as one, communicate with each other, work hand in hand, mutual benefit and win-win, common progress, and create a beautiful and happy life and life.

1.4Enterprise culture

In many years of development practice, Xinya has always regarded corporate culture as the supporting point and guiding ideology for development, and has gradually constructed a unique corporate culture in terms of corporate mission, vision, and values around the development and growth of the enterprise. Corporate culture, as a spiritual resource, continues to push the company forward.

Company"Promote balanced production to ensure safety and order; adhere to the principle of both hands on production safety, and both hands must be hard" as the corporate mission, with "working hard and developing together with partners, expanding market share, enjoying a high reputation in the industry, and maintaining Annual sales increase of 10%-30%"For the enterprise vision, strive to becomeThe "lean main business" of the enterprise giant and industry leader., adhereThe purpose of "serving attentively and developing scientifically" is to build the corporate culture of Xinya. The sustainable development of Xinya also needs to strengthen the construction of corporate culture in order to build an international brand.

1.5Quality, environment, occupational health and safety management policy

New AsiaStrictly abide by the "product quality law", "special equipment safety law"The company produces and sells products in accordance with the requirements of national laws and regulations and national mandatory standards.In order to standardize enterprise management and improve product quality, the companyContinuously improve and improve the quality management system,The quality management level and product quality of Xinya Company have been significantly improved.

Under the guarantee of qualified product quality,ContinuouslyImprove product quality and meet customer needs. On-site production environment in the enterprise."Organize, rectify, clean, clean, literacy, safety" 6S effectively manages production factors such as personnel, machines, materials, methods and so on in the production site, and provides a healthy and safe environment for employees to work and live. Company leaders care for employees, respect the rights of all employees to voluntarily organize and join trade unions and conduct collective negotiations, regularly organize employees to undergo physical examinations, and do a good job in occupational disease prevention and control. External development of the corresponding "management manual" fromR & D,Procurement,Quality management documents for the whole process of production, sales and after-sales maintenance to ensure safe, efficient and suitable products for customers.

1.5.1Quality, environment, occupational health and safety policy:

Quality, environment, occupational health and safety integration policy:

Scientific management, quality customer satisfaction;

Standardize operation and reduce environmental pollution;

Care for life and prevent safety accidents;

Compliance with the law, the pursuit of continuous improvement

In terms of quality, through continuous scientific and technological innovation, with advanced technology, high-quality products and professional, first-class service and management to achieve customer satisfaction and other relevant parties, in order to meet customer requirements and laws and regulations, continuous improvement of the effectiveness of the system commitment.

In terms of environmental management, abide by national and local laws, regulations, standards and other requirements related to environmental protection; starting from product design and raw material procurement, control waste water, waste gas, noise, and solid waste that may be generated in production and operation to achieve environmental pollution Prevention and control; minimize the consumption of water, electricity, gas (steam), oil and other energy and various raw materials (auxiliary materials), efforts to minimize resource consumption.

  In terms of occupational health and safety of employees, promote team spirit, create a good working environment through training and development planning, and fully encourage and give full play to the enthusiasm of employees. Ensure the health and safety of employees, continuously improve the working and living environment, and enhance competitiveness. Ensuring sustainable development.

1.6guiding ideology

Company leaders pay attention to the construction of quality management system, appoint someone to be responsible for quality management, and propose to strengthen"Combat" (spirit, system, incentive) model, improve the mechanism and enhance capacity building, and clarify the guiding ideology of "quality creates value, service creates quality.

1.7Quality Integrity Commitment

New AsiaFocus on corporate cultureofconstruction,cultivationThe majority of employeesDiligent contribution, love and dedication, full of sense of responsibilityThe moral quality of buildingStandahave a team,responsible,Business of high-quality staff. The company alwaysInCompliance with laws and regulationsthe productionPremisesDown,CustomerDemand as the center, to high qualityProducts andService means to carry out production and business activities,Will manufacture high quality product conceptPenetrate into every enterpriseEmployees, and constantly strengthen the cohesion of the enterprise, enhance the corporate image, to achieve the sustainable development of enterprises. For products with quality problems, the company makes up for the actual situation of the problem to varying degrees.

The product shall have production batch identification for easy traceability. Product warranty period after the customer installedWithin 1 year, if the product fails due to quality problems, it will be replaced free of charge by the manufacturer. After receiving user complaints, the manufacturer promises to respond within 24 hours to give a solution.

 

Chapter II  enterprise qualityManagement

2.1Quality Management Organization

2.1.1Organization Chart

In accordance with the requirements of the Company Law and the Articles of Association of the Company, the Company establishes an organizational structure and implements a general manager responsibility system in accordance with the requirements of the Company. According to the existing business and strategic vision, there are five functional departments: Production Department, Technical Quality Department, Supply and Marketing Department, Administration Department and Finance Department. The general manager of the company ensures that the responsibilities and authority of the above-mentioned departments and related positions are stipulated, and each department performs its own duties and cooperates with each other to make full use of human resource allocation, capital investment, infrastructure, equipment, etc. to ensure the effective operation of the management system.

Chart1 New Asian Organization Chart

 

2.1.2Management Representative

ByCompany General ManagerAppointmentWang BaogenFor the management representative, and authorized in the quality management systemMediumcommand and controlSystem operation. Responsible for promoting the implementation of the company's quality policy, quality objectives and quality strategy.and to itsEvaluation and improvement. Specific responsibilities include:

--Publicize and implement relevant national laws and regulations to ensure the establishment, maintenance and improvement of quality management system;

--Responsible for reporting the overall performance, operation and improvement needs of the quality management system to the general manager.;

--Carry out and implement the company's quality management policy and objectives, and be responsible for coordinating, organizing and solving major problems such as product quality.;

--Review the management functions of the departments and related personnel covered by the quality management system;

--Promote the formation and promotion of awareness of meeting customer requirements throughout the company;

--External communication and liaison on matters related to the quality management system.

2.1.3Technical and Quality Department

As the basic department to control product quality, the technical quality department is also the centralized management department of the company's quality management system, which plays a vital role in the construction of quality management. At the same time, there are many responsibilities and obligations in the management process, as follows:

1. Responsible for organizing the preparation of daily product quality bulletin, monthly assessment and supervision of the quality of the production department.
2. Responsible for organizing the preparation of annual, monthly and weekly work plans and summaries of product quality, organizing the implementation, inspection, coordination and assessment, and regularly conducting statistical analysis and monthly report of internal quality.
3. Responsible for the improvement and improvement of product analysis methods, research and testing of raw materials, central control and finished products at all stages of new product development, assisting in the analysis of new products and providing external testing contacts, and accepting commissioned testing and providing testing technical services from relevant departments.
4. Responsible for the management of internal auditors of the company's departments, organize internal auditor meetings and training, and conduct monthly assessment of internal auditors.
5. Be responsible for the development and implementation of quality indicators of the department, and clarify the responsibilities of each quality control position. Identify, evaluate and regularly review the environmental factors and hazard sources of the department and implement operation control as required.
6. Responsible for organizing the formulation, revision or revision of the Management Manual and Procedure Document of the quality management system, organizing the implementation, supervision and inspection, and regularly reporting the overall performance, operation and improvement needs of the quality management system to the top management.
7. Responsible for auditing the various management functions of the departments covered by the quality management system and related personnel; ensuring the proper storage and use of the certification mark; promoting the formation and promotion of the awareness of meeting customer requirements throughout the company.
8. It shall publicize and implement the national laws and regulations on quality, environment, occupational health and safety and measurement, ensure the establishment, maintenance and improvement of the quality management system, and assist the company in the preparation (revision) of inspection technical standards, management standards and working standards.

2.2Quality Management System

New Asia with high-quality brand and service attitude to obtain customer satisfaction with the product, and constantly aimedQuality policy and quality objectives to make strategic improvements in line with the company's development.Company accordingISO9001 The standard requires the establishment of a quality management system integrating design, development, production, sales and service. In order to meet the needs of the rapid development of the company, constantly strengthen the quality management work, improve the quality of product quality brand image, the company continues to carry out the quality management system to change the version of the work. The scope of quality management system: design, development, production and service of magnetic motors (igniters and flywheels) for small gasoline engines.

The company implements continuous improvement of the system through annual internal audit, management review and external supervision and audit to ensure the effectiveness of the quality management system, so as to ensure product quality. CompanyBasisISO9001. ISO14001 and ISO45001 the requirements of the standards, standardize and standardize the management of the company through the implementation of the Management Manual, procedure documents and third-level documents, so as to ensure the realization of the company's quality, environment, occupational health and safety policies and quality objectives, and enable customers and related parties to obtain satisfactory services.

2.2.1quality integrity education

New Asia in the spiritThe principle of sustainable and healthy development of law-abiding operation, honesty and trustworthiness,Adoption of the Human Resources Control ProcedurePost RequirementsDevelop training programs for quality integrity educationand implemented to detectQuality integrity education and trainingthe feasibility of the scheme, company-wide publicity and promotionThe spirit of wide quality integrity.New AsiaFromFrom the management to the front-line staff, we always adhere to the product quality first, and regard the quality integrity as the key for the enterprise to open the market door.Quality control of all product areas including product design, procurement, production, sales, and service.; at the same timeOrganize the construction, publicity and activities of corporate integrity culture; Arrange for employeesSystematic training in environmental and occupational safety and health.Qualityintegrity educationis to do a good job of qualityIntegrityThe endogenous force of management is a long-term work to establish and condense the core values of the enterprise, and Xinya has made unremitting efforts for it.

2.2.2integrity and self-discipline

New Asia in the brand awareness continues to improve at the same time, always attach great importance to the construction of enterprise quality integrity, establishIt's“Innovation, integration and win-win” ofenterprise valueView, Constantly innovate, keep up with the pace of the times, seize development opportunities in the market, continue to expand and grow in the development, and gain a firm foothold in the fierce competition in the market. Unite as one, communicate with each other, work hand in hand, mutual benefit and win-win, common progress, and create a beautiful and happy life and life. Company strictlyComplianceAdhere to national and local laws and regulations, national, local and industry-related social responsibility standards, putThe company's various rules and regulationsInformation,true, accurate, timely and completePresentation.

2.2.3Management objectives

In the management system of quality improvement, Xinya is faced with the continuous change of internal and external environmental pressure and the needs of relevant parties, as well as the solutions taken by the company to deal with risks and opportunities. Through mutual communication, the management objectives adapted to the current development are formulated and improved at each stage, and the management target system of each department is formed.

The general manager of the company clearly realizes that the market competition is the competition of talents in the final analysis. He strengthens the staff's education on product quality and professional ability in an all-round way, adheres to the principle of combining training with assessment, adopts the training method of combining internal training with external training, and constantly improves the education and training management system. From the two aspects of employee needs and company development, carefully and reasonably arrange training content, carry out multi-level, multi-form, multi-channel, differentiated training, and enrich employees' internal business capabilities, quality management capabilities and other talents. Through continuous training and adjustment, the company's existing management personnel and technical personnel are clear, and each job has a good transmission echelon, laying the personnel foundation for the sound development of quality management.

2.2.4Quality Objectives

In the process of continuous progress and development, the product is defined in the direction of quality with higher requirements for precision and performance, so as to enhance the competitiveness of the company's industry and set challenging quality goals,The general manager of the company organizes all middle-level and above managers to discuss and determine the quality objectives of the company. See the "Quality Objective Breakdown Table". Some objectives are as follows:

1. The one-time acceptance rate of the product is ≥ 95%;

2. Customer satisfaction rate ≥ 95%;

3, the contract performance rate of 100;

2.2.5Measurement target

Under the support of accurate inspection tools and standard inspection methods, regularly check equipment to ensure the qualified rate of measuring equipment.≥ 99%, as well as the training and assessment of relevant testing personnel, the qualification rate of key measurement process personnel is 100.

2.2.6Quality regulations

In order to strengthen the supervision and management of product quality, improve the level of product quality, clarify product quality responsibility, protectCustomerthe legitimate rights and interests,Special identification of quality laws and regulations, such as the the People's Republic of China Product Quality Law, the Industrial ProductsQuality Responsibility Regulations》、《ProductsTrial Measures for Quality Supervisionand many other legal documents, requiring the production of high-quality products in a reasonable environment, and the new Asia brand in a law-abiding environment.

2.2.7quality management system

Xinya has formulated "Performance Measurement and Monitoring Control Procedure" and "Unqualified Control Procedure" in quality management. Starting from raw materials, each operator is equipped with testing instruments to carry out self-inspection in the workpiece processing process. Patrol inspection is arranged every day to carry out random inspection of the quality of process products. Inspectors conduct full inspection before leaving the factory to strictly control the product quality and realize100 per cent qualified.The company has formulated the "Marketing Management Process, Design and Development Management Process, Procurement Management Process, Production Management Process, Inspection Management Process, Packaging, Transportation Management Process, Outsourcing Management Process and Warehouse Management" for business management processes such as marketing management process, design and development management process, procurement management process, production management process, inspection management process, packaging, transportation management process and outsourcing management process 《Control Procedures for Externally Provided Processes, Products and ServicesAnd other related systems, the whole process of product tracking monitoring and management, to achieve the effect of prevention, in order to ensure and improve.Product quality.

The company integrates the production department and the technical and quality department to hold regular meetings to discuss the problems existing in the product quality fed back by customers every week, discuss reasonable solutions from the concept of eradicating quality problems, record the quality problems fed back by customers, and keep an alert. at the same time, the quality management system is continuously improved and perfected according to the actual situation to meet the management requirements and market needs.

2.2.8Quality liability compensation

Quality is the foundation of new Asia. To gradually control the quality of products from the source, the first step is to control the quality of raw materials entering the factory. Raw materials purchased from other factories need to be tested by professional inspectors to meet all aspects of material performance required by the company before they are accepted. The materials company is not required to have a special negotiation department to provide additional responsibility to suppliers for the bad conditions of testing. The specific solution depends on the quality problem. The second step, strict processControlAs the name implies, it is the production and processing control in the factory. The company has mature production lines and production equipment as well as experienced operators. It designs product processing drawings according to customer needs and formulates reasonable processing process routes. Production and processing are operated in strict accordance with process requirements,Self-inspection by operators in each process, with corresponding inspectors in each link,Set up a final inspection for finished products and perform a final inspection on the products.100% Full Inspection. The third step is to provide high quality productsAfter-sales serviceNo matter what the quality problems occur during the product warranty period, the company takes the initiative to take responsibility and provide solutions and technical support for quality problems to achieve customer satisfaction.

The company improves product quality and reduces production costs through total quality management. According to the company's overall development requirements, in accordance with the company's product quality and overall efficiency and the principle of linking the interests of employees, the development of the relevant system. In order to avoid the frequent occurrence of quality accidents, a problem traceability mechanism is established, the causes are sorted out and solutions are taken. At the same time, to ensure that customersthe legitimate rights and interestsThe company always provides customers with qualified products with quality assurance. The business department formulates relevant sales policies and manages customers.complaints and returns, drive internal company improvements, andAssess the corresponding responsible person.

2.3Quality Safety Risk Management

2.3.1Quality complaints

New AsiaAlways pay attention to customer requirements and implement"Careful service, scientific development"the purposeCustomer satisfaction is always our goal, and customer satisfaction is included in the company's quality goals. For the convenience of customer complaints, the company has set up a special person responsible for the complaint reception.The company has formulated the "Customer Satisfaction Assessment Control Procedure" and other systems to properly handle customer relations, clarify the responsible department for handling customer complaints, solve problems for customers in the first time, and achieve rapid response..

Chart4 Customer Complaint Handling Process

 

2.3.2Quality risk monitoring

2.3.2.1quality control point

New AsiaFocus on the risks of key characteristics, key parts and weak links of product quality.assessment,and developedProcessManagementsystem for itsManagement.Set up a special person in charge to control each link, the person in charge has a certain degreeCapacity planning, equipment planning, material planning, operation instruction planning, environmental planning, appraisal planningSuch as coordination ability, use.To the quality control pointof the control, so that the risk of product quality key characteristics, key parts, weak links is in.CanIn control.

 

 

 

 

2.3.2.2Quality supervision audit

New AsiaSetupTechnical Quality Department,withQualityInspectorFor eachSeries Productsthe production processInspection and supervision, process management specialistFor each production siteandSupervise the implementation of process discipline. BasisQuality incentive assessment and process developed by the companyManagementand other systemsFound by quality supervision and inspectionofProblem pointAnd operators in the production process found bad situation, according to the actual production situation to rectify and supervise.

2.3.3Emergency Management

The company establishes and maintains a quality credit emergency preparedness and response mechanism to respond quickly and in a timely manner to potential quality breaches or emergencies. The company has established a perfect after-sales service network, set up customer service telephone to accept customer complaints, and organize the nearest service personnel to provide after-sales service and customer complaint handling on site. The customer-related process control procedure has been formulated for the after-sales personnel, and the customer complaint handling process has been established, which is initiated by the Administration Department, accepted, analyzed and handled by the Technology and Quality Department, and confirmed and handled on site when necessary,24-hour feedback. The company will replace the same quality problem that has not been resolved for 3 times during the warranty period. The business department will follow up each after-sales maintenance and complaint handling to ensure that the complaint is closed and the customer is satisfied. So far the company has not appeared a news exposure event.

New Asia always emphasizes"Safety in production, people-oriented", when there is a contradiction between production and safety, production gives way to safety under the premise that safety is not in place. CompanyBasisProduction Safety Law, Measures for the Administration of Emergency Rescue Plans for Production Safety Accidents(Order No. 17 of the State Administration of Work Safety), Guidelines for the Preparation of Emergency Plans for Work Safety Accidents in Production and Business Unitsand other relatedRegulations, combined with the actual situation of our companyEmergency Preparedness and Response Control Procedures, Production and Service Provision Control Procedures, and Emergency Preparedness and Response Control Procedures.Emergency plan.Establish corresponding emergency plans and emergency rescue teams for different emergencies that may be caused by harmful factors in the company's production process,they do not regularly organize emergency plan drills,Improve the ability of emergency personnel to properly handle accidents in emergency situations, continuously check the plan to find and improve existing problems, so as to improve the scientificity, practicality and operability of the plan, and strive to minimize the risk of employee life and property loss. In order to improve the safety awareness of the company's overall personnel,Each production team shall establish a monthly safety activity and hidden danger finding and rectification system, make detailed records and eliminate hidden dangers in time.

2.3.3.1emergency organization system

The emergency organization system is composed of the first responsible person of the company, the safety responsible person and the first responsible person of each department. It is responsible for the formulation and improvement of the company's work safety emergency rescue plan, the implementation of the feasibility of daily accident prevention measures and emergency rescue preparations, the organization of various emergency rescue teams, the emergency rescue plan drill work, and the daily emergency management work is supervised and managed by the company office.

2.3.3.2Basic principles of emergency disposal

1) People-oriented, safety first. When an accident occurs, before the rescue work is carried out, the personal safety protection of the rescue personnel must be done well to ensure their own safety, and then the corresponding rescue steps must be carried out; when an accident occurs, the safety of the personnel must be considered first, and the victim must be given First-time rescue.

2) unified command, graded responsibility. After the accident, the first responsible person shall have unified command and unified arrangement to prevent the rescue scene from going their own way, causing chaos in emergency work and causing additional losses.

3) rapid response, decisive disposal. In the embryonic state of the accident, the initial rapid and decisive disposal, can completely avoid or eliminate the occurrence of the accident. Responsible personnel at all levels must conduct simulations or drills of various accidents that may occur to ensure that they can be dealt with efficiently at the first time.

4) give priority to self-help, and combine self-help and mutual rescue. The occurrence of accidents is very sudden and rapid, and no matter how good the emergency speed is, it is not as good as the timely protection and treatment of on-site personnel. Therefore, in daily work, all employees should master the necessary self-rescue ability, so as to carry out self-rescue in time at the first time of the accident, and try their best to assist others to avoid danger while ensuring self-rescue.

5) Cut off the source first and then control it. The accident rescue team takes cutting off the source of the accident as the main rescue target, and then confirms that the surrounding hazard sources will not be affected accordingly, and then controls the situation at the accident site and eliminates the danger.

《Emergency plan》YesProtection of life and property of employees when dealing with risksSafety, an effective policy to minimize casualties, property losses and social impact; is responsible for safetyCommand, coordinationRelatedEmergencyNormative emergency indicators of work. The preparation of various plans reflects the company's emphasis on employee production safety.

 

Chapter III  quality integrity

3.1Quality Commitment

Xinya solemnly promises to the whole society and self-discipline:

1, responsible for employees, the establishment of quality integrity education and reward and punishment system. Prepare quality and integrity regulations, regularly organize employees to learn quality and integrity standards, strengthen quality and integrity awareness, and require relevant records; combine employees' job responsibilities to implement quality and integrity responsibilities, establish quality and integrity performance evaluation and reward and punishment mechanisms, and promote employees to actively participate in corporate quality Integrity construction.

2, responsible for the company, the establishment of quality integrity inspection system. In accordance with the relevant provisions of the inspection and testing equipment in use shall be regularly verified or calibrated to ensure that the inspection and testing equipment meets the requirements of national standards; Under the condition of accurate standard testing equipment, equipped with qualified or corresponding ability of inspection personnel, strict inspection or verification of raw materials and purchased and outsourced parts, and keep relevant inspection or verification records as required; equipped with necessary factory inspection equipment, strictly inspect and control the final products according to the requirements of the standards, so as to ensure that unqualified products do not leave the factory, and keep the factory inspection records of qualified products according to regulations;

3, responsible for customers, the establishment of complaints acceptance team and after-sales service system. Products sold to customers shall be accompanied by inspection certificates and instructions for use; customers shall be filed to remember the special requirements of special customers for products; a complaint acceptance team and after-sales service network shall be established to help customers solve the problems encountered in the use of products within the promised time, properly handle customer complaints and complaints about product quality, and strive to satisfy customers; conduct customer satisfaction surveys, understand customer needs, and continuously improve product quality.

4. Be responsible to the society and establish a perfect product tracking system. Products found to have defects can be recalled in a timely manner; product quality accidents that occur can be handled in a timely and proper manner, and the relevant responsible persons can be held accountable, and improvement plans are formulated and implemented, and the quality integrity self-discipline behavior of using signs to indicate product ownership. Make an express or public commitment to and be responsible for the characteristics of the raw materials used in the product, the product coating process or the product performance, which reflect the quality of the product.

If the product quality problems of the enterprise lead to notification, return or destruction at home and abroad, the enterprise voluntarily accepts the relevant treatment required by the state and relevant treaties.

3.2Operation Management

3.2.1Improve quality system and strengthen quality management

Over the years,New AsiaAlways adhere to the customerDemandTo focus on,For product quality requirementsContinuous improvement of quality management, inNational Standardsand industry standard constraints,ContinuouslyOptimize the production processImprove equipment configuration, more efficient, more energy-saving production of high quality products.The efficient operation of quality management system, environmental management system, occupational health and safety management system and other systems within the enterprise has greatly promoted the improvement of work quality and product quality., to promote the rapid development of the new Asia brand.

3.2.2Strict node control, attach importance to process management

Technical Quality Department of the CompanyAccordingQuality control of raw materials, semi-finished products and finished products, to achieve full coverage of testing items, the production process layer by layer.the management system. Take a series of effective measures, such as fixed post and responsibility, process inspection, quality assessment, accountability, quality traceability, data statistical analysis, etc.Process Management, doRight.Key control of key processes and standard operation of common processesof supervision. Technical and Quality DepartmentThrough comprehensive control of the production process and effective supervision of key nodes,Guaranteed productQuality.

Chart6 Quality Inspection Process

3.2.3Establish supervision mechanism and implement responsibility management

CompanyDivide each production management group and determine the regional responsible person,For each productionGroupproceedthe qualitySupervision and inspection. Technical and Quality DepartmentandRelated groups on product qualityQuick response to customer complaintsHandle, take the initiative to implement the requirements of customer complaints and supervise the improvement of product processing progress.,At the same time, keep records to avoid recidivism,Thorough and effective implementation of corrective actions, restraintFrequentQuality, customer complaintsGroupand those responsible.

3.2.4Encourage full participation to achieve quality improvement

The company attaches great importance to the construction of quality culture, the character determines the product, the product determines the enterprise product as the core of quality training and education. Guide the whole staff to participate in quality management, through the continuous development of rationalization.ConstructionQuality improvementProposal,Equipment automation liftingand other measures to enable employees to fully participate in every aspect of quality improvement,At the same time, employees are required to conduct self-inspection, mutual inspection between each other, and jointlyImprove product quality and shareQualityImproving results.

3.2.5Upgrade information transmission and strengthen indicator monitoring

New AsiaUnder the premise of the requirements of the quality policy, plan the quality objectives of the next year every year, and decompose the overall objectives layer by layer to each functional department, and each department makes statistics on the controlled objectives and tasks.andAnalysis,DecompositionTo the actual production cycle, and the implementation of the program to detect and track, take the initiative to find deficiencies in a timely manner.ImprovementsReachCompanyRequirements for divided quality objectives. In order to improve the accuracy and timeliness of quality information transmission, the company upgraded the quality information system. ByERPsoftware management system,AutoCAD3D mapping software and UFIDA financial processing systemReal-time delivery of informationandFast and accurate statistics.

3.3Marketing Management

The company develops a marketing plan every year, and broken down into monthly digital tasks and corresponding salesmen, and the corresponding responsible salesmen in the area are divided. The company carries out factory inspection on all new Asia products sold and can provide corresponding inspection index data.CompanyProducts are sold throughout the country, becoming the customer's preferred supporting and business partners. The company targeted to carry out market development activities, and constantly strengthen the brand image and tap potential customers.The company's senior management and high-quality strategic customers have established a good strategic cooperative relationship through regular high-level visits and meetings, making it clear that the relationship between the company and customers is not only a relationship of buying and selling, but a strategic partnership of long-term cooperation and mutual promotion. Salesman regular return visits, telephone communication and other means to establish and maintain good relations of cooperation with customers. and inThe aspect of "dealing with customer quality problems"A relatively complete customer complaint mechanism has been established..Can be connected in timeReceivedand handling customer complaints,Improve customerto the company'sSatisfaction.

Innovate the marketing mechanism, expand the marketing team, strengthen management, be loyal to the enterprise, and improve the incentive competition mechanism, clear objectives and responsibilities, and quantify the distribution of performance to people. Improve and standardize the marketing network, establish customer files, and continue to develop domestic marketing windows, the implementation of performance-linked responsibility to people. Build a good enterprise network, timely release product information, and actively expand online marketing.

 

Chapter IV  Quality Basis

4.1standardized management

The company alwaysInsistStandardized management, forming three series of standardized documents: management standards, technical standards and working standards.Guidelines. 

The company is mainly based on the general manager, supplemented by the heads of various departments, unified planning and guidanceFormulate the enterprise quality development strategy, annual quality work plan and quality and safety assurance measures, hold regular meetings to discuss more perfect management policies and formulate a book for implementation in the company. In order to meet the requirements of customers for products, the company actively adopts the International Organization for Standardization standards (ISO), national standards (GB), industry standards, Zhejiang manufacturing standards and other standards to test product quality, greatly improve the quality of products, and promote the development of the company's brand at home and abroad. CompanyAdministration Department establishedThe job responsibilities of each post have established detailed work standards for the company's decision-making level and each post, formulated functional specifications of each department, and more clearly defined the job responsibilities of each post.

4.2Measurement Management

New Asiaby national law,Regulations establish effective meteringManagement policy, set up a special laboratory for the planning and management of metering equipment.Set up a full-time metering staff, responsible for the management of the company's measuring instruments.. In recent years, the company has introduced domestic advanced testing equipment, which effectively solves the difficulty of testing and provides a strong guarantee for the manufacture of excellent products.ByStandard measuring instruments are detected.Effective and reliable measurement data to control production, guide production, and achieved good economic and social benefits.

4.3Certification Management

The company produces high-quality products that meet customer requirements under environmental management in line with national laws and regulations.Production License Issued by Zhoushan Bureau of Quality and Technical SupervisionUnder the legal production, sales and operation.In line with the company's development requirements and constantly improve and improve the production mechanism, the company has beensmoothPassedISO9001Quality Management System Certification,ISO14001Environmental management system certification,ISOThe 45001 of occupational health and safety management system ensures the production of high-quality products, and at the same time reflects the company's attention to the production environment, life safety and health of employees,To ensure the norms and standards of production and business activities,Get faster and better development.

4.4Inspection and testing management

CompanyWill"New Asia" to build the cost field industry leading enterprises, the brand to the world as the goal, constantly expand the inspection team, strengthen the professional ability of inspectors, more efficient to improve product quality. According to the company's production process routes allocated according to specifications and types, a peer-to-peer inspection team is set up to carry out inspection at each level, and each team is evenly assigned personnel to be responsible for each special inspection. Company establishmentTesting equipment accounts, and testing instruments, equipment for regular maintenance and customer commissioned testing to provide equipment, technical support.

The quality inspection personnel of the inspection equipment can only take up their posts after professional training and passing the examination. Regularly organize quality inspection personnel to communicate various problems encountered in the inspection, and formulate corrective measures in time for the problems to improve the inspection level and work quality of quality inspection personnel. In the process of inspection management, various systems, post responsibilities, instrument operation procedures, safety knowledge and matters needing attention are all put on the wall for implementation.

Chapter V  Product Quality Responsibility

5.1Product quality level

CompanyThe production and processing of each product has a complete and mature production process, equipped with advanced processing equipment, experienced professional and technical personnel, in order to grasp the quality of products from the beginning of production. The qualified rate of each type of products produced by the company is higher than that of the final inspection every day.99%, the quality inspection process resolutely do not accept, do not manufacture, do not release non-conforming products, through monthly collection of statistical non-conforming data, difference analysis, from the root causes to solve the problems affecting quality, through the implementation of quality management policy, the company's product non-performing rate has been gradually reduced. CompanyProduct Indexhave reached“Made in Zhejiang"The level of certification standards,Key and important features of the productAllAfter100% of the test is qualified before delivery.to the customer, to ensure that the productOnly qualified can be delivered to customers.

5.2Product after-sales liability

New Asia has a professional after-sales service team to provide quality after-sales service.The company has formulated a strict and mature after-sales service system, which can quickly trace, repair, replace and recall the quality problems of the ex-factory products and the failure of the products during the warranty period, so as to ensure the smooth and accurate recall and effective treatment of poor quality products. In order to improve customer satisfaction with the company, the after-sales department provides the following help:

1. Technical support, according to different materials and processes to choose a reasonableProductsStructure and material;
2. Analyze and answer the condition of on-site products and give reasonable suggestions;

In the process of product service, we strictly perform our responsibilities and obligations in accordance with relevant regulations and contracts, and the products provided are guaranteed to meet the quantity, quality, specifications and performance requirements stipulated in the contract. New AsiaHope that with professional design, processing, testing and after-sales, won the support and recognition of the majority of customers.

5.3Corporate Social Responsibility

New Asia's achievements and development to its current scale are inseparable from the support of national policies, the help of partners and the hard work of New Asia employees. New Asia has also been insisting."Regulations level, interest level, and moral level" three levels of social responsibility, and constantly improve the company's mechanism.

Regulatory Level, CorporateSince its establishment, it has strictly abided by various national tax laws and regulations, formulated the company's various expense declaration, approval, reimbursement and other related financial systems and processes, and continuously standardized tax management and improved financial management. Pay taxes in accordance with the law, pay taxes in full and on time, manage tax work by special personnel, train financial personnel, improve tax awareness, professional quality and management level, and ensure that tax work is carried out in accordance with the law and in an orderly manner.At the same time,Always"Energy saving, emission reduction, environmental protection" as its own responsibility, optimize production technology, upgrade production technology and equipment, realize product upgrading and adjustment, reduce pollutant emissions, and actively build resource-saving and environment-friendly enterprises.

the interest layer,Since the establishment of the company, relying on the cultural precipitation of the staff's home, combined with the actual situation of the company, and strive to provide employees with different levels of personalized needs support.Every year, we regularly organize medical examinations for employees, distribute holiday benefits and articles, visit retired old employees and give financial help to needy families, etc.The company pays attention to the construction of supply chain integration, constantly improves the customer procurement process and mechanism, establishes a fair and just evaluation system, and creates a good preferred scheme for customers. Establish strategic partnerships with important customers, promote the improvement and transformation of customers or suppliers in terms of supply guarantee, quality, price, and service concepts, identify with Xinya's management and procedures from the concept, form consensus, complement each other's advantages, and share benefits. The company establishes and implements the Procurement Control Procedure, regulates and restricts the procurement process and the management of customers or suppliers, and signs relevant bilateral cooperation agreements and strategic agreements with customers or suppliers. Our company strictly abide by the agreement on the signing of the contract, timely reconciliation with customers or suppliers, complete the payment work, and establish an honest cooperation platform for customers or suppliers.

The moral layer,New Asia actively responds to the various social and moral indicators issued by the state, constrains employees to actively cooperate and actively abide by them.The company continues to grow and develop, and never forgets to return to the society. Relying on the comprehensive resources of New Asia, the company actively participates in public welfare activities such as school sponsorship and township assistance to villages, and fulfills its social responsibility.

5.4quality credit record

Because of its excellent quality, it is trustworthy. The company has never received exposure from the market, nor has it received customer disputes about quality, nor has it received punishment from the market supervision and management department. Nearfor years,New AsiaHe has made many outstanding achievements and won many commendations and awards from government departments at all levels.Quality credit has been affirmed by all sectors of society.

 

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Quality is the fundamental survival of enterprises, the level of quality is an important basis for reflecting the comprehensive strength of enterprises, enterprises in the fierce competition in an invincible position, it is necessary to pay close attention to quality, and constantly improve the level of quality management.

In maintaining the original quality culture management, Xinya continues to research and develop new products and new processes to provide better products and more simple and efficient working methods,To enable the company to maintain a leading level and position in the industry. New AsiaAlways strong.HoldThe management policy of "high quality, innovation, environmental protection and safety" controls the quality of products from raw materials, semi-finished products and finished products internally, and ensures that 100 of the product quality is qualified before delivery to customers externally. At the same time, the corresponding inspection personnel to carry out regular training, assessment management, to ensure that the inspection personnel inspection knowledge to improve, update, to adapt to the company's development brought about by the impact of diversified quality requirements.

The construction of quality credit system is a long-term and systematic task., adhere"Do not accept defective products, do not manufacture defective products, do not release defective products" quality management principles,Strictly control the quality gate, promote the construction of quality culture,"Made in Zhejiang" domestic leading, international first-class goal of continuous efforts!